Providing 24/7 Service for Students and Employees Issue No. 10 • April 2018 In “Providing 24/7 Service for Students and Employees,” Tammie Mahoney, Manager, Information Technology, Harper College (IL), discusses how to increase student success by providing help with technical issues outside of regular business hours.
Volume XXXIX, No. 31 | December 14, 2017 Helping Students Survive So They Can Succeed A recent Wisconsin HOPE Lab report (Goldrick-Rab, Richards, Hernandez, 2017) surveyed 33,000 students at 70 community colleges in 24 states and found that half of the students had unstable housing and two-thirds of them had low food [...]
Volume XXXIX, No. 19 | September 14, 2017 Elevating Your Educational “Hotness”: Achieving Teaching Excellence Recently, my colleagues and I facilitated a National Institute for Staff and Organizational Development (NISOD) webinar titled, “Bird by Bird: Creating a Culture of Teaching Excellence.” The webinar focused on creating a culture of teaching excellence through [...]
Raising the Bar on Completion September 2010 Diane Troyer, Senior Program Officer Bill and Melinda Gates Foundation (WA) After nearly 10 years of focused attention on improving high school graduation rates, the Bill & Melinda Gates Foundation realized that high school improvement alone was not enough to improve access to opportunity in America. From [...]