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Online Student Support Symposium, June 24, 2020

The Online Student Support Symposium is designed for practitioners who support community and technical college students. The Symposium will provide an opportunity to learn best practices from leaders in the field and engage with other professionals committed to supporting students. Specific presentation topics and descriptions will be available shortly.

Session Schedule

All Times Are CDT
10:00 –
10:50 AM
11:00 –
11:50 AM
12:00 –
12:50 PM
1:00 –
1:50 PM
1:50 –
2:00 PM
Session 1 Session 3 Session 5 Session 7 Wrap Up
Session 2 Session 4 Session 6 Session 8

Individual Registration*

Registration Type Early Registration
(on or before June 12, 2020)
Late Registration
(after June 12, 2020)
Member $199 $249
Non Member $249 $299
Register Today!

*The purchase of an Individual Registration provides access to the live online presentations, as well as the archive recordings.

Confirmed Sessions

Choice Architecture for Elephants: How Nudges Work at UACCB
Inspired by the success of behavioral economists, the University of Arkansas Community College-Batesville has implemented structures based on nudging and choice architecture. As part of UACCB’s institutional Guided Pathways efforts, these structures have produced changes in student advising, scheduling, and program redesign. The presenters describe the theory behind choice architecture and the types of environments best suited for this structure.
Nathaniel Pyle, Director, Academic Advising; Brian Shonk, Vice Chancellor, Academics, University of Arkansas Community College at Batesville

Using Student Support Services to Support Underprepared Students
This session shares how different campus services can be used to support first-generation students, students of color, and returning students. Participants discuss the campus and cultural changes required to properly support these students. Participants also learn about the importance of program assessment and review, and gain access to data regarding the implementation of current innovations such as co-requisite courses.
Wes Anthony, Director, Developmental Education; Patti Levine-Brown, Assistant Professor, Leadership and Educational Studies, Appalachian State University

It’s a Family Affair: Bridging Student and Academic Affairs to Enhance Student Success
Student success requires intentional planning, collaboration, and engagement of student and academic divisions. Learn how Lamar Institute of Technology accomplished a 46 percent enrollment increase in three years by bridging student services and academics, focusing on recruitment activities, engaging and retaining employees, and starting innovative dual credit partnerships. Participants gain an understanding of how bridging student and academic affairs positively affects student success, graduation rates, and institutional culture.
Angela Hill, Dean, Lamar Institute of Technology

What Do I Do Now: Using a Culture of Care to Address Concerning Student Behaviors
Faculty and staff are desperate for effective interventions that prevent, mitigate, and address student risks. Discuss how to make the case for collaborative, cross-disciplinary teams and how to use these teams for actions ranging from reporting to intervention. Participants learn groundbreaking practices in threat assessment research and tools.
Candice Jackson, Director/Title IX Coordinator, Davidson County Community College

Mental Health and How It has an Impact on Education
This session focuses on mental health issues that affect students, particularly the impacts of trauma. Discussed are the psychosocial barriers our students face today. Trauma left untreated can have a negative impact on students’ emotional and social development. Participants will advance their knowledge about the various ways trauma affects learning. Participants will also be able to articulate protective factors to share at their institutions and ways to eliminate barriers.
Monica Burgos, ACES Academic Coach; Jeanette Rojas, Equity and Inclusion Program Manager, Montgomery College

Breathe New Life Into Your Orientations
Are you interested in orientations tailored to your diverse student body? Do you want to design interactive programming so your students are college-ready? Come learn about Bridge at Mt Hood Community College and walk away with tools to implement today. The presenter discusses high-engagement activities, describes challenges facing your students, and shares a framework for creating orientations/first year experiences to increase retention, ensure student success, and build community.
Sarah Aimone, AVID Coordinator, Mt. Hood Community College

Organizing Support for Success: Community College Leader Perspectives on Student Services
What strategies and structures are community college leaders pursuing to advance their objectives? What constraints limit their ability to enable student success? During this session, the presenters discuss results from a recently released national study of academic and student affairs leaders on current service provision and what’s on the horizon for the future. Hear findings about this community college ecosystem and reflect on your own role in supporting students at your institution.
Melissa Blankstein, Surveys Analyst, Higher Education; Christine Wolff-Eisenberg, Manager, Surveys and Research, Higher Education, Ithaka S+R

Cancellation and Refund Policy
Cancellation and refund requests must be received prior to June 10, 2020. A refund of the online conference fee, minus a $75 administrative fee, will be given for cancellations received by June 10, 2020. NISOD also regrets that refunds will not be given after June 10, 2020 or for no-shows. However, we are pleased to credit your registration toward another online conference. In addition, substitutions are gladly accepted. A transfer of your full registration is permitted prior to the online conference by submitting a written request to Kelley Berley by June 10, 2020. The individual requesting the transfer is responsible for all financial obligations (any balance due) associated with the transfer.

Campus Access License

A Campus Access License grants permission for the purchaser to download the recordings of all of the NISOD Online Convenings to a password-protected network, server, or website on their campus for unlimited staff use.