Examining the Efficacy of Electronic Student Messaging Systems

This webinar explores extant literature regarding the efficacy of electronic communication systems and programs to influence student actions. Large institutional investments have been made in human resources, hardware, and software based on the promise of greater engagement. Participants learn about the documented results experienced by early adopters.

Learning Outcomes:

1. Develop baseline questions that should be considered before entering into a long-term contract for additional communication software.
2. Review the usage of current communication devices and how they might be leveraged to enhance communication.
3. Develop a greater understanding of outcomes measurement as part of the planning process.

Mike Acosta serves as the Dean of Student Affairs at the Austin Community College Highland Campus. He has over 20 years of experience in Higher Education Administration with expertise in student affairs, enrollment management, student conduct, and retention research. His research interests include enrollment policy and practice, first-generation student success, and student affairs policy. Mike earned a Bachelor of Science in Mechanical Engineering from U.T. El Paso, a Master’s in Public Service and Administration from Texas A&M University, and a Doctorate in Higher Education Administration from U.T. Austin.

Please Note:

Only those attending the LIVE webinar will receive a certificate of attendance. Thank you!