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Please note, all times are Central Daylight. Schedule subject to change.


10:00-10:50 a.m.

General Session. Restoring the Soul of the Nation

Martha Kanter, CEO, College Promise and U.S. Under Secretary of Education (2009-2013)
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11:00-11:50 a.m.

Using FORMS and Bookings to Shift Institutional Processes From High Touch to Touchless

There are many processes in higher education that involve touching and exchanging objects. In a time when physical touch suddenly became dangerous, community colleges found a new way for operations to be carried out to keep faculty, staff, and students safe. FORMS (Finding Opportunities to Redesign Manual Systems) and using virtual means to schedule bookings and appointments with students are two methods for shifting processes from high touch to touchless.

Stephanie Duguid, Dean, Academic Instruction, Copiah-Lincoln Community College

11:00-11:50 a.m.

Moving the Needle on Student Basic Needs: New National Community College Leadership Survey Findings

How are data on student basic needs currently collected and acted on across the country? What are the barriers and opportunities for greater prioritization of these metrics? During this session, the presenters unveil brand new national survey findings of community college provosts on efforts to measure and address student basic needs. The presenters discuss the current landscape of metrics for determining student success and opportunities for including new holistic student metrics going forward.

Melissa Blankstein, Surveys Analyst, Higher Education, Ithaka S+R; Christine Wolff-Eisenberg, Manager, Surveys and Research, Ithaka S+R

11:00-11:50 a.m.

Equity in Learning: Designing Resilient Classrooms by Incorporating Adaptive Service-Learning Projects

Would you like to work in an academic program that boasts enrollment and course completion improvement, even during a pandemic? Have you heard of service-learning and its effect on academic performance, especially among underserved students? Come learn about classroom practices that create a resilient and student-centered experience!

Julie Christensen, Community-Based Learning Specialist, Student Services, Western Technical College; Cindy Prindle, Instructor, IT Computer Support Specialist, Western Technical College

11:00-11:50 a.m.

Design for Your Most Vulnerable Student

When we design digital content and online learning experiences for our most vulnerable students, we create better experiences for all students. Explore practical, equity-minded learning design strategies (with lots of follow-up resources!) that you can implement now. This session is best for faculty and staff seeking to infuse equity into online learning design.

Lauren Goodman, Dean, Teaching and Learning Innovation, Berkshire Community College

11:00-11:50 a.m.

Lemons to Lemonade: Leveraging the Pandemic to Improve the Student/Faculty Experience

Prior to the pandemic, Arapahoe Community College had difficulty encouraging faculty to use new technology for instruction and student communication. When classes had to pivot immediately to remote learning, the student affairs, instruction, and business affairs administrators coordinated resources to use technology to improve student communication, instruction, and retention.

Belinda Aaron, Vice President, Finance and Administrative Services, Arapahoe Community College; Lisa Matye-Edwards, Vice President, Student Affairs, Arapahoe Community College

12:00-12:50 p.m.

Virtual Courses Require Mastery-Based Solutions

In the virtual landscape, how do we ensure students truly grasp content? Competency-based learning sets realistic goals and provides resources for students. Discover how Hawkes’ mastery-based, three-step approach fosters competency by removing learning aids, adapting to individual skills, providing corrective remediation, and compiling reports for quick intervention. Win a gift-card!

Sydney Smith, Representative, Educational Courseware, Hawkes Learning
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12:00-12:50 p.m.

Five Key Components to Successful and Engaging Online Labs

Have you ever wondered what it takes to create a dynamic and engaging online science laboratory? This session identifies the five key components found in successful online science labs and explores how participants can incorporate them into their own online lab courses.

Jennifer Lewis, Instructor, Earth Sciences, Madison Area Technical College

12:00-12:50 p.m.

"And" Instead of "Or": Integrating Multiple Technology Tools for Campuswide Collaboration and Professional Development

Participants in this session identify the best technology tools for providing collaboration, professional development, and communication for faculty, staff, and administration. The presenters discuss how Joliet Junior College has optimized the use of existing resources in Office 365, including Teams, One Note, and One Drive, in tandem with the campus Learning Management System to achieve these goals.

Margot Underwood, Professor, Psychology, Joliet Junior College; Evan Brown, Instructional Designer, Learning Management System Expert, Joliet Junior College; Michelle Meyer, Professor, Business, Joliet Junior College; Jake Taheney, Media Services Technician, Instructional Technology, Joliet Junior College

12:00-12:50 p.m.

No, You Aren't the Only One Who Failed to Thrive When We Switched to Teleworking!

This session presents participants with the opportunity to discuss successes and failures related to the necessary forced transition to teaching and working remotely. Participation in guided discourse over two or three umbrella topics gives participants the opportunity to normalize each other's experiences, as well as pass on functional advice and wisdom for future professional and personal use.

Carrie Hodge, Academic Advisor

12:00-12:50 p.m.

Engaging Diversity, Equity, and Inclusion: Creating Interactive Development Workshops for Organizational Learning Communities

During this interactive presentation, participants gather insightful new knowledge on designing impactful, effective, and relevant diversity, equity, and inclusion training for solution-oriented collaboration. Participants learn key steps, including group planning conversations and personalized plans for the needs of their learning community, organization, and institution.

Leesa Riviere, Doctoral Student/Researcher, Education, Educational Leadership, Organization, Fielding Graduate University, Community College Leadership for Change; Heather Mahardy, Doctoral Student/Researcher, Cybernetics, Fielding Graduate University-School of Leadership Studies

1:00-1:50 p.m.

What Every College Leader Needs to Know About Implementing Guided Pathways

Is your institution interested in adopting the national guided pathways model for enhancing current student success practices? This session highlights one college’s guided pathways journey and strategies you can implement to achieve your student success goals. Participants leave this session with tangible resources and best practices to replicate at their institutions.

Jaime Spaciel, Director, Career Pathways and Program Effectiveness, Gateway Technical College (WI)

1:00-1:50 p.m.

Promoting Belonging and Equity Through Course Content

As our education systems become more diverse, it’s crucial for “diverse” students to see themselves reflected in course materials, which may lead to overall student success and a sense of belonging. It’s also important for mainstream students to learn about the experiences of diverse students and authors. This presentation focuses on the importance of promoting diversity and inclusion through course content.

Primrose Igonor, Coordinator, Belonging and Equity, Marion Technical College

1:00-1:50 p.m.

Academic Success Coaching: A Proactive and Reactive Approach Designed for Student Success

Academic success coaching at Tallahassee Community College (TCC) is designed to meet the ongoing needs of college students through intentional and targeted support. Using proactive and reactive strategies to continuously engage students, TCC's team of coaches was instrumental to increasing success during this academic year.

Nicholas Vick, Director, Learning Commons and Honors Program, Tallahassee Community College; Samantha Dezerga, Learning Commons Success Coach, Academic Support, Tallahassee Community College

1:00-1:50 p.m.

An Examination of the Efficacy of Electronic Student Messaging Systems

This session explores on extant literature regarding the efficacy of electronic communication systems and programs in influencing student actions. Large institutional investments have been made in human resources, hardware, and software based on the promise of greater engagement. Participants learn about the documented results experienced by early adopters.

Michael Acosta, Dean, Student Affairs, Austin Community College

1:00-1:50 p.m.

Adding Consistency to Syllabi while Meeting Quality Matters Standards

Shelton State Community College decided in 2019 a change in syllabi creation, documents based on a template to a syllabus system designed specifically for each course. Our original goal was to have syllabi that were accurate, accessible, and uniform, what we received was so much more.

Christine Wilson, Director of eLearning, Shelton State Community College

2:30-3:20 p.m.

See What They Know and Maximize Learning: Using Multiple Means of Assessment

How can instructors truly gauge student learning and make sure students understand the concepts being taught? The answer lies in using multiple means of assessment. This session explores formal, informal, traditional, authentic, formative, and summative assessments, and how these assessments can be used in the real world.

Kayla Willis, Instructional Designer, Center for Teaching and Learning, McLennan Community College

2:30-3:20 p.m.

Academic Mindset: Instilling Grit in Our Students

Some students have never seen themselves as successful. They persevere in their everyday lives, but when it comes to academics, they give up quickly. This session explores ways to cultivate academic grit. It includes strategies and fun classroom activities that draw from students’ life experiences.

Elisabeth Jaffe, Assistant Professor, Mathematics, Borough of Manhattan Community College

2:30-3:20 p.m.

Creating Entrepreneurial Learning Environments—Pasco-Hernando State College’s (PHSC) Approach

Community and Technical Colleges are recognizing the need for students to develop entrepreneurial attitudes and skills—to increase engagement and also encourage social mobility and economic empowerment. Partnering with ELI, PHSC provides professional development for faculty and co-curricular activities to students, spurring socio-economic mobility in a region needing this positive impact.

Gary Schoeniger, Founder & CEO, Entrepreneurial Learning Initiative, Inc.; Sonia Thorn, Assistant Vice President, Academic Affairs, Pasco-Hernando State College
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2:30-3:20 p.m.

The Good, the Bad, and the Ugly of Rapid LMS Adoption and Online Teacher Training

Kalamazoo Valley Community College (KVCC) shares the good, the bad, and the ugly of transitioning its faculty to online learning and a new Learning Management System simultaneously! Come learn from this experience how KVCC developed sustainable, scalable documentation and training to support faculty at all levels of technology competency.

Gail Fredericks, Director, Faculty Success Center, Kalamazoo Valley Community College; Steve Ott, Faculty, Communication, Kalamazoo Valley Community College; Molly Pfaff, Learning Technology Specialist, Faculty Success Center, Kalamazoo Valley Community College

3:30-4:20 p.m.

Podcasts, Pop Culture, and Pandemics: Breaking the Barriers of Student Success in the Online Classroom

Podcasts provide educators with promising new practices and technology that engage kinesthetic and auditory learners in the online classroom. This session examines the importance of using podcasts in the classroom as a tool that encourages community, reduces isolation, and extends online learning with cell phone technology and new media.

Heather Chandler, Assistant Professor, English, Temple College; Melissa Parker, Assistant Professor, English, Temple College

3:30-4:20 p.m.

Adjunct Faculty Support: Investing in Adjunct Faculty Institutionally

Join the presenters from to learn about the role of an Adjunct Faculty Support Office within an institution and how it can build bridges. This session benefits anyone in higher education who wants to forge stronger relationships among adjunct faculty, bring full-time and adjunct faculty together, and bring adjunct faculty to the forefront of an institution.

Kate Szetela, Manager, Office of Adjunct Faculty Support, College of DuPage; Tim Henningsen, Department Chair, English Composition, College of DuPage; Steve Thompson, Division Chair, Arts and Communication, College of DuPage; Sonia Watson, Interim Assistant Dean, Office of Adjunct Faculty Support, College of DuPage

3:30-4:20 p.m.

Mobilizing Action for Student Success and Equity Via the Postsecondary Data Partnership

The Postsecondary Data Partnership is a nationwide effort to help colleges advance equity and student success. Using dashboards, colleges can monitor student progress, determine where best to focus resources, and assess effectiveness of reforms. This session includes an exploration via case studies and applications of a current college participant.

Lisa Stich, Senior Specialist, Postsecondary Data Partnership, National Student Clearinghouse; Brandi Solar, Data Analyst, Institutional Research, Northeast Lakeview College

3:30-4:20 p.m.

Enhancing Critical Thinking in Challenging Times

Faculty often identify critical thinking as the most important learning outcome in their class. This session shows how team teaching, scaffolding, and a multimodal composition assignment were used to revamp a first-year writing course, resulting in enhanced critical-thinking skills documented using a valid and reliable NSF critical-thinking assessment.

Betsy Allen, Coordinator, Online Instruction, Madisonville Community College

3:30-4:20 p.m.

Most Promising Places to Work in Community Colleges

Learn more about the "Most Promising Places to Work in Community Colleges" award presented annually by NISOD, in partnership with Diverse: Issues in Higher Education, as well as promising practices observed at this year's MPPWCCs in recruiting, retaining, and developing diverse faculty/staff/students.

Terrell Strayhorn, Provost, Sr Vice President & Professor, Urban Education, Virginia Union University; Royel Johnson, Assistant Professor, Education, Penn State University

4:30-5:20 p.m.

Designing and Implementing Intentional Professional Development to Build an Inclusive Adjunct Faculty Community

Maricopa Community Colleges (MCC) have identified an increased dependence on adjunct faculty and their need to be prepared, developed, and supported. MCC are developing solutions with new and intentional programs designed to increase collegiality and understanding of best teaching practices amongst the 4,000 adjuncts across 10 colleges who are helping students succeed.

Patricia Guillen, Director, Instructional Services, Faculty Professional Development, Maricopa Community Colleges; Patricia Gail Haase, District Adjunct Faculty Program Manager, Faculty Professional Development, Maricopa Community Colleges; Hayley Steinberg, Instructional Program Developer, Faculty Professional Development, Maricopa Community Colleges

4:30-5:20 p.m.

Influencing Equity in Selective Admissions: Using the Multiple Mini-Interview to Assess Non-Academic Characteristics

The Multiple Mini-Interview (MMI) is a selection tool found to be non-biased toward gender, race, ethnicity, age, and native language, with the ability to predict outcomes related to professional behaviors. Participants are introduced to the development and outcomes research of the MMI and participate in a mock MMI implementation.

Elizabeth Gmitter, Associate Dean, Health Science and Career Programs, Malcolm X College; Erin DiCapo, Faculty, Physical Therapist Assistant, Malcolm X College; Jaklyn Hanipale, Manager, Clinical Education, Health Science and Career Programs, Malcolm X College; Hannah Tulchinsky, Faculty, Physical Therapist Assistant, Malcolm X College

4:30-5:20 p.m.

Increasing Student Engagement in Any Modality With Pear Deck Presentations

Pear Deck is a Google Slides add-on that embeds questions and activities into presentations. Participants experience Pear Deck from the student perspective, explore how to create presentations, and learn how Pear Deck can document student participation. Whether teaching online or face-to-face, synchronous or asynchronous, participants learn how to make class presentations more interactive.

April Ring, Professor, First-Year Experience, Florida SouthWestern State College

4:30-5:20 p.m.

All About Class Culture: Simple Tech Tools to Create Vibrant Learning Environments

What does an engaging class culture look like? We all want to create a vibrant learning environment, but getting there can sometimes be elusive. During this interactive session, learn how to use technology to create dynamic, engaging lessons and activities that promote a class culture of creativity and academic achievement.

Leslie A. Arriaga, Adjunct Professor, Graphic Design and Information Technology, Estrella Mountain Community College

4:30-5:20 p.m.

Student Engagement Made Simple: Six Research-Backed Tips to Make Any Classroom Active

With courses shifting between online, hybrid, and in-person, instructors need simple, effective ways to engage students. Join the presenters as they share six teaching tips, backed by research, that can create engaging active learning experiences in any course format. We'll be using iClicker to make this an interactive session! To participate, create a free iClicker account and join the course for your session. Just follow these steps:

Step 1: Create your free instructor account.
Step 2: Using the instructor login credentials you just created, log in as a student and you'll be automatically enrolled in the course. Click here and click Sign In.
We recommend you participate using our mobile app on your phone. To do so, just download the iClicker Reef iOS or Android student mobile app from the iTunes or Google Play Store.

That’s it! When the conference session starts, you'll just open your app to participate.

Mandy Shaffer, Director of Sales, Institutional Initiatives, Macmillan Learning; Brian Geislinger, Instructor, Physics, Physical Science, and Astronomy, Gadsden State Community College
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10:00-10:50 a.m.
General Session. Equity Consciousness in Community Colleges: The Call for Advancing Racially Just Student Experiences and Outcomes

Eboni M. Zamani-Gallaher, Professor, Higher Education and Community College Leadership; Director, Office for Community College Research and Leadership, University of Illinois at Urbana-Champaign
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11:00-11:50 a.m.
Sending Out an SOS: A Homegrown, Faculty-Friendly Early Alert System

Rowan-Cabarrus Community College's Signals of Success (SOS) is an in-house, early alert system that encourages participation through its faculty-friendly design, while retaining documentation and bridging students with college resources such as tutoring, wellness services, counseling, and advising. Using traffic signals to indicate students’ progress, academic departments work alongside IT and tutoring services in an effort that increases communication, record keeping, faculty participation, and success. This session explores how SOS was created and how colleges can use it as a model for their own programs.

Jenny Billings, Chair, ACA and English, Rowan-Cabarrus Community College; Melissa Reid, Chair, Mathematics, Rowan-Cabarrus Community College

11:00-11:50 a.m.
Bringing Data Analyst and Python Programmer Training Programs To Your Institution

Learn about NCLab's innovative web-based Data Analyst and Python Programmer Career Training Programs, at a time when there is a huge shortage of job-ready individuals to fill available jobs. These programs are currently being offered at more than a dozen colleges and universities.

Pavel Solin, Founder and Director, NCLab; Sheila Crawford-Bunch, Director of Education, NCLab; Leonard Lafrance, President, NCLab
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11:00-11:50 a.m.
Let's Avoid That Like the Plague!

Discussing topics that are highly sensitive can be uncomfortable for all people involved, but these discussions help instructors and students understand each other. During this session, the presenter discusses (and shares) strategies that allow for an open, safe environment where opinions matter and respect is maintained.

Julie Blanco-Davila, Professor, Sociology, St. Johns River State College

11:00-11:50 a.m.
Maintaining Your Teaching and Learning Community Virtually, and Beyond

How did Harford Community College maintain its academic community during the pandemic and use the lessons learned to grow further in virtual and in-person environments? Join the presenters to discuss how they used effective communications and retained a strong professional development schedule to remain an engaged campus community.

Jeff Ball, Director, Center for Excellence in Teaching and Learning, Harford Community College; Elizabeth A. Mosser, Associate Dean for Academic Operations, Psychology, Harford Community College

11:00-11:50 a.m.
Links to Learning: Embedded Librarians and Instructional Designers

Students crave connections with the people on campus. Do you think faculty are the only link students have to the campus environment? An embedded librarian can also help students be successful learners regardless of modality. During this session, instructional designers and librarians discuss their collaborative work to improve the student connections.

Janice Lapaglia, Director, Libraries, Blinn College; Linda Gray, Director, Libraries, Blinn College; Sally Hughes, Instructional Design Specialist, Professional Development, Blinn College; Linda Reed, Instructional Design Specialist, Professional Development, Blinn College

12:00-12:50 p.m.
Using Technology to Integrate Mentoring Inside and Outside of the Classroom

Connecting students with virtual mentors inside and outside the classroom helps prepare students for entering the job force, keeps students engaged, and increases their success in the classroom. Mentoring also offers the opportunity to engage with local stakeholders outside the classroom. Come prepared to develop a plan for integrating mentors in your classroom!

Carrol Warren, Faculty Scholar, Community College Leadership, NC State University Community College Leadership Program ; Michelle Bartlett, Faculty Scholar, Community College Leadership, North Carolina State University; James Bartlett II, Director, Academic Programs, Community College Leadership, North Carolina State University

12:00-12:50 p.m.
Recruiting and Retaining Students During COVID-19

In a time when many institutions are experiencing a decline in enrollment, Davidson-Davie Community College has maintained its enrollment, while also seeing a little growth. During this session, the presenters discuss strategies and tips they have implemented to maintain and increase enrollment during COVID-19.

Keisha Jones, Dean, Student Engagement and Completion, Davidson-Davie Community College ; Rhonda Coats, Vice President, Student Affairs, Davidson-Davie Community College; Bryan McCullough, Dean, Enrollment, Davidson-Davie Community College

12:00-12:50 p.m.
Acknowledging Student Identities and Addressing Biases to Implement Culturally Responsive Teaching

During this session, participants learn how to implement culturally responsive teaching and universal design best practices into their course syllabi. Participants also learn how to analyze personal identity markers to unpack how implicit biases may be informing their instruction and interactions.

Myrberline Saint-Pierre, Adjunct Instructor, English Composition, Hudson County Community College

12:00-12:50 p.m.
Simplifying Instructional Methods

Blended? Hybrid? Remote? Online? HyFlex? Asynchronous? Synchronous? Blend Sync? Since the pandemic, many different instructional modalities have emerged, which can create confusion for students and faculty. How can the process of identifying and understanding these methods be simplified? See one college's methods and get resources to understand instructional delivery methods.

Kayla Willis, Instructional Designer, McLennan Community College; Staci Taylor, Director, Center for Teaching and Learning, McLennan Community College

12:00-12:50 p.m.
Sustaining Transformational Change in Turbulent Times: The Human Element

Transformational change is hard in the best of times. During this session, participants explore how Maricopa Community Colleges sustained the work of guided pathways through the pandemic, applying organizational and individual change theory to integrate the initial work of curriculum mapping into their processes and structures while operating virtually.

Steven Budge, Faculty Department Chair, Spanish, Maricopa Community Colleges; Helice Agria, Director, Center for Teaching and Learning, Phoenix College; Jennifer Fay, Faculty Department Chair, Exercise Science, Mesa Community College

1:00-1:50 p.m.
Supporting Students on the Path to Completion Amid COVID-19: Best Practices

In typical economic downturns, community college enrollment increases as displaced workers turn to community colleges to re-train for new jobs. However, community college enrollment has declined sharply amid the recession that hit as COVID-19 was declared a global pandemic in 2020. Certainly, the many life challenges faced by students and prospective students have caused many to not see earning a degree or credential as a viable option. In this session, a panel of community college experts offer concrete steps community college leaders can take to not only recruit students amid this current crisis, but also support them on their path to completion.

Eduardo J. Padrón, President Emeritus, Miami-Dade College; David Pluviose, Executive Editor, Diverse: Issues in Higher Education; Lenore Rodicio, Senior Fellow, The Aspen Institute College Excellence Program
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1:00-1:50 p.m.
Teen Parents Attending Community Colleges: What You Need to Know

This session explores the relationship between the support services for teen parents attending community colleges and student engagement. The presenter leads a discussion on what support services are offered for teen parents, how frequently they are used, how satisfied the students are, and how important they find the services.

Shauntisha Pilgrim, Director, Student Affairs and Admissions, Morgan State University, Program in Community College Education

1:00-1:50 p.m.
Using Collages as Zoom Profiles to Illustrate Cultural Identity: Increasing Engagement, Self-Awareness, and Understanding of Others

This session demonstrates how students used cultural identity-based Zoom profiles in a college success course. The experience of intentional interaction with persons who are different is important for preparing community and technical college students to thrive in diverse settings. Participants are invited to explore the use of this activity on their campuses.

Wilma Fletcher-Anthony, Senior Director, Mental Health Counseling, Queensborough Community College

1:00-1:50 p.m.
Using H5P to Improve Student Engagement and Outcomes in Transitional Studies Courses

In an effort to increase student engagement and successful learning outcomes in transitional studies courses, Spartanburg Community College created interactive activities using H5P, which were integrated into online content. This session focuses on our experience implementing this new resource and provides insight and strategies for integrating interactive content using H5P.

Susan Moore, Director, Instructional Support and Innovation, Spartanburg Community College; Neil Griffin, Director, SCC Online, Spartanburg Community College; Allyson Sapko, Faculty Support Specialist, Instruction, Spartanburg Community College

1:00-1:50 p.m.
Integrating Interdisciplinary Design Thinking

Integrated design allows the testing of creative, collaborative entrepreneurial ideas by integrating skills from fine arts, design, construction, and business. This session presents the NorthWest Arkansas Community College’s integrated design program, where students gain a technical certificate credential that positions them well for interdisciplinary careers in a variety of design-related and technical fields.

Amy Warren, NSF Grant Director, Technical Education, Northwest Arkansas Community College; Megan Bolinder, Dean, Workforce and Economic Development, NorthWest Arkansas Community College; Christine Davis, Dean, Business and Computer Information Systems, NorthWest Arkansas Community College; Jennifer Swartout, Dean, Communication and Arts, NorthWest Arkansas Community College

2:30-3:20 p.m.
My SAC Journey: The Student Roadmap

This session provides an overview of My SAC Journey, a website that allows students to view a task list and resources to develop competencies in different student engagement areas and milestone points. The presenters describe their collaboration efforts with cross-campus department faculty and staff for website content development.

Sabrina Macal-Polasek, Coordinator for Student Success, Career Services and Experiential Learning, San Antonio College; Oralia De los Reyes, Dean, Student Success, San Antonio College; Jacob Martinez, Director, Student Life, San Antonio College

2:30-3:20 p.m.
Is the Thrill Gone? Faculty Vitality Within the Community College

The lives of community college faculty have seldom been researched to determine the factors that contribute to faculty vitality and enthusiasm. This session discusses research conducted at Johnson County Community College that revealed the cultural milieu and elements of the community college that contribute to faculty vitality.

Cathie Peterson, Adjunct Associate Professor, College Success, Johnson County Community College

2:30-3:20 p.m.
In Loco Parentis: Advancing Equity Through a Culture of Holistic Care for Students

The number of students entering college challenged by non-academic factors such as basic needs insecurity is on the rise. Miami Dade College (MDC) embraces its responsibility of ensuring students are provided with the holistic, wrap-around support services needed to ensure their success. This session invites participants to examine MDC's equity-enabled approach to holistically addressing the needs of students through an "in loco parentis" model.

Malou Harrison, Executive Vice President and Provost, Miami Dade College; Georgette Perez, Dean, Student Services, Miami Dade College

2:30-3:20 p.m.
It’s No Secret, Students Are Stumped: Planting the Seeds for College Readiness

Students often dream of the college experience, but find it a nightmare in actuality. This session offers participants the tools necessary for cultivating student readiness and success in college. Join the presenters to learn how Pasco-Hernando State College developed, implemented, and continues to improve an experience that makes students college ready!

Karen S. Lotz, Assistant Professor, Nursing, RN to BSN, Pasco-Hernando State College; Barbara B. Booker, Professor, English, Pasco-Hernando State College; Misty R. Price, Professor, Accounting, Pasco-Hernando State College; David L. Sullivan, Professor, Paramedic, Pasco-Hernando State College

2:30-3:20 p.m.
Customizing Hawkes Courses for Any Environment

Learn how to tailor the Hawkes automated homework system to create a more focused learning experience for your students. This presentation will share practical tips and provide a walkthrough of customization options to meet the needs of online, hybrid, and in-person learners in synchronous and asynchronous environments. Win a giftcard!

Laura Shevlin, Specialist, Educational Courseware, Hawkes Learning
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3:30-4:20 p.m.
Creating a Culture of CARE: Redesigning the Student Experience Through a Personalized Equity Model

Tallahassee Community College services the poorest zip code in Florida, with 52 percent of students identifying as non-white. In an effort to address equity and access, the college developed a collegewide CARE model. This session shares the work of the college from a strategic planning vantage point in light of the college’s equity imperative, followed by an overview of the work and role that Academic Affairs and Student Affairs launched to deliver critical interventions—including hiring 10 Academic Success Coaches—that build a culture of care.

Angela Long, Director, Strategic Engagement, Tallahassee Community College; Sheri R Rowland, Vice President, Student Affairs, Tallahassee Community College; Calandra Stringer, Provost and Vice President, Academic Affairs, Tallahassee Community College

3:30-4:20 p.m.
Anti-Racist Remote and Online Teaching: Practical Applications

This session addresses emerging issues in anti-racist remote and online teaching. Participants will learn how to: set community norms, develop a course container with no tolerance for racism, create an instructor presence that contributes to anti-racist atmosphere in the online environment, and more.

Lisa George, Faculty, Portland Community College

3:30-4:20 p.m.
Becoming a Military Friendly College: How to Succeed in Serving the Military Community

Fayetteville Technical Community College is consistently ranked as one of the best Military Friendly® community colleges. This designation affirms FTCC’s commitment to providing active military, veterans, and their families with a high-quality experience. This session showcases the educational programs, strategies, and services the college provides to honor and serve the military community.

Mark Sorrells, Senior Vice President, Academic and Student Services, Fayetteville Technical Community College; Rosemary Kelly, Associate Vice President, Student Services, Fayetteville Technical Community College; Misty Lyon, Dean, Enrollment Management, Fayetteville Technical Community College

3:30-4:20 p.m.
Making New Out of the Old: Addressing Equity and the Digital Divide Through Wrap-Around Support Services

Wake Technical Community College's instructional support areas have individually and collectively founded new strategies out of old methods to offer wrap-around services and address equity gaps in student preparation, learning, and success. Through grant work, retooling resources, and re-envisioning services, Wake Technical Community College is removing barriers to digital access for equitable outcomes.

Kay Ruth, Department Head, Learning Center, Wake Technical Community College; Carenado Davis, Dean, Library Services, Wake Technical Community College; Carlos McCormick, Director, Media Productions and Learning Support Services, Wake Technical Community College

3:30-4:20 p.m.
Multidisciplinary Partnerships to Enhance Survey Courses

Multidisciplinary partnerships enhance the teaching of survey courses and encourage innovation in pedagogy. During this session, the presenter explores two examples of such multidisciplinary partnerships: blending English, African American Studies, and Women's Studies with environmental justice; and intersecting a course about food with chemistry and community supported maker's spaces.

Lauran Kerr-Heraly, Professor, History, Houston Community College

4:30-5:20 p.m.
Using Video Presentations to Improve Communication

When we interpersonally communicate, we connect on a deeper level. During this session, you will observe how interpersonal communication improves connections between students and instructors. Everyone loves an ice-breaker but we will go further to create genuine, long-lasting connections between students. Connections matter with all subject matters.

Michelle Coleman, Professor of Communication, Clark State College

4:30-5:20 p.m.
Increasing Student Retention by Acknowledging Race and Exploring Unconscious Bias

This session explores the socially constructed concept of race and the effects that unconscious bias have on retention efforts. The session concludes by discussing what steps participants can take, as individuals and as institutions, to create a more equitable classroom and campus, thereby allowing students the opportunity to flourish.

Tyson Holder, Adjunct Faculty, Psychology, College of DuPage

4:30-5:20 p.m.
Don’t "Collect" Followers: Create Influencers!

Uncover the strategies behind discovering and inspiring forward thinkers who recognize and act on emerging issues and trends in higher education. Participants learn how to help create courageous risk takers who influence the future of innovation in community and technical colleges, while becoming risk takers themselves.

Corey Pruitt, Vice President, Entrepreneurship, Rio Salado College; Lily Davidov, Faculty Chair, Entrepreneurship, Rio Salado

4:30-5:20 p.m.
A Marriage Story: Technology and the Modern Classroom

Faculty are often apprehensive about expanding technology’s foci. This session brings those concerns to the forefront from the perspective of two instructors who entered the field from non-educational backgrounds. Participants compare their own experiences to current research and discuss how to overcome barriers to further their technological adoption.

Will Bowlin, Instructor, Social, Behavioral, and Applied Sciences, Northeast Mississippi Community College; Sallye Bowlin, Instructor, Social, Behavioral, and Applied Sciences, Northeast Mississippi Community College


10:00-10:50 a.m.

General Session. The Fierce Urgency of Now: Transforming Higher Education Through Equity, Inovation, and Value

Patrick Methvin, Director of Postsecondary Success in the United States Program, Bill & Melinda Gates Foundation
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11:00-11:50 a.m.

Community College Athletes: College Choice, Impact of Participation, Stigma, and Educational Experience

Athletics can be a critical part of the overall college experience. With increased athletic opportunities now available at many community colleges, it has become more important than ever to understand the dynamics of why athletes choose to participate. This session presents the results of a study conducted with community college athletes from around the country. Participants are invited to help interpret the results within the lens of their own institutions.

Vincent Granito, Professor, Psychology, Lorain County Community College; Mikayla Stephens, Student, Psychology, Lorain County Community College

11:00-11:50 a.m.

Divide and Conquer With Zoom Split Screens, Fun Games, and Interactive Annotations

Reciting typed notes, repeating bullet points on PowerPoint presentations, or chatting for two hours to imageless boxes on Zoom---boring! Spice up your remote teaching strategies with fun games, split screens, and interactive annotations that engage your students.

Naylet Leon, Assistant Professor, English Composition, Broward College

11:00-11:50 a.m.

Theory Into Practice: Onboarding Faculty to Create a Culture of Belonging

This session explores how to onboard faculty and continue to engage them in professional development training on equity and creating a culture of belonging in the classroom. Participants engage in a narrative discussion, view data collected, and ask the presenter any questions they may have.

Leanne Wieland, Instructional Designer, Curriculum Development, Forsyth Technical Community College

11:00-11:50 a.m.

Creating a Community of Common Purpose Using LinkedIn

This session provides an overview of how LinkedIn is being used to create a thriving community of first-year college students, supported by unlikely partners and serving as a bridge between Valencia College's First-Year Experience and its career development course. Learn more about this 21st century career development approach!

Leonard Bass, Dean, Learning Support, Valencia College; Francisco Perez, Faculty, New Student Experience, Valencia College

12:00-12:50 p.m.

How Resilient Are You?

In our personal and professional lives, there are times when we must demonstrate resilience by managing challenging situations and adjusting to changes. During this interactive session, participants learn how to develop the mindset and skills necessary not only to survive, but to thrive during challenging times.

Melanie Brown, Vice President, Academic Affairs, St. Johns River State College; Melissa Perry, Dean, Adult Education, St. Johns River State College

12:00-12:50 p.m.

Closing the Laptop: Achieving Work Life Balance in an Online World

Now more than ever, the lines are blurred between work and home as many educators work remotely. Assess your own needs and learn practical tips regarding achieving that sometimes elusive balance between your personal and professional lives. Participants are encouraged to share what works for them in the chatbox.

Jennifer Propp, Manager, Adjunct Faculty Support, Faculty Development, College of DuPage; Kate Szetela, Manager, Adjunct Faculty Support, Faculty Development, College of DuPage

12:00-12:50 p.m.

Creating Value to Encourage Engagement

“Why am I even taking this class, what’s the point?” Does this statement make you cringe? It should. In order to change this mindset, instructors have to work harder to show the value of education and the courses they teach. This interactive session teaches participants how to answer the question of why their course has value and how to share that with learners, which will in turn significantly increase engagement and retention.

Meredith Brown, Instructor, Psychology, Piedmont Technical College

12:00-12:50 p.m.

Finding a Balance With Synchronous and Asynchronous Teaching Techniques

Students benefit from synchronous learning because they are able to interact and immediately receive feedback. Students who register for asynchronous learning like the flexibility of preset assignments. Each teaching style produces a balance by meeting students’ needs while promoting popularity and accessibility that in turn create favorable student outcomes.

Lana Andrean, Associate Professor, Psychology, BridgeValley Community and Technical College


A Microbiology Action Plan in an Online Lab

This session demonstrates how microbiology students created an action plan to identify an unknown bacterial species. Learn how students came to understand the rationale behind differential and selective media along with biochemical tests and stains used to isolate and identify bacteria in an online lab.

Lance Morris, Associate Professor, Microbiology, Arkansas Northeastern College

A Modest Proposal for Eliminating Discussion Boards

What if everything we know about discussion boards is wrong, and the very tool we think increases student collaboration actually decreases morale and weakens writing? After evaluating the reasons why many instructors use discussion boards and exploring how they fail, the presenter investigates alternate strategies for inspiring collaborative writing groups.

Jennifer Duncan, Assistant Professor, English, Georgia State University's Perimeter College

A Path to Sustainability: Building Your Braided Funding Portfolio

This session outlines the foundational elements of developing braided funding strategies organizations can use to maximize improvement and expansion opportunities not only for projects, but also for building the health of institutional programs.

Elizabeth Gmitter, Associate Dean, Health Science and Career Programs, Malcolm X College; Teresa Guia, Transition Specialist, Adult Education, Malcolm X College; Daniel Weyl, College Director, Grants Development & Compliance, Malcolm X College

Accommodating Access to Lecture Amid a Pandemic: Promoting Safety and Student Engagement

Accommodating students is why institutions of higher learning exist. Amid a pandemic, it’s even more important to provide options to ensure students can safely access lecture content. Likewise, student engagement is always an aspect of education in need of refinement. Learn two methods for accommodating student needs and inspiring engagement.

Schuyler Huff, Instructor, Biology, Coastal Alabama Community College

An Analysis of Mathematics Education Reforms at Missouri Community Colleges

Compelled by legislation and state-led initiatives, community colleges in Missouri have refashioned their entry-level mathematics courses and remediation structures. This session shares the findings of a study that explored the variety and effectiveness of these reforms and identify good practices in corequisite education.

Trisha White, Lead Mathematics Instructor, Mathematics, Ozarks Technical Community College

Breaking the Silence: Engaging and Educational Ice-Breaker Activities for Online Learning Sessions

As learning moves online, welcoming students to online sessions is increasingly important. Traditional icebreakers, while shared with a goal of building community and student engagement, can sometimes have unintended and even negative consequences. Explore easily adaptable strategies and activities to engage students, build classroom communities, and support student learning.

Jennifer Schneider, Assistant Professor, Social Sciences, The Community College of Philadelphia

Building a Community in Your Online Classroom

Students who are engaged and feel like a part of a learning community are often more successful in their courses. During this session, the presenter discusses how to build a learning community in online courses even when you may never meet your students face-to-face.

Frances Karels, Digital Learning Specialist, Education Technology, McLennan Community College

Carnegie Math Pathways - 10 years of Transforming Student Success in Gateway Math

Over the last 10 years, educators using Carnegie Math Pathway have benefited from proven course solutions and rich support from a community of peers, enabling them to make transformative change in the classroom and institution-wide. Learn more in this video about how our solutions can help you serve students online and face to face!

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Community College Baccalaureates: Lessons From Recent Research for Professional and Organizational Development

This session presents new research from two states (Florida and Washington) that implemented Community College Baccalaureates (CCB) degrees at scale. The session begins by describing diverse student populations enrolled in CCB programs and continues by sharing promising completion rates and employment and wage outcomes in both states. Interviews with graduates who noted greater economic stability and security after finishing their CCB, especially once COVID-19 set in, are shared. What these findings mean will be discussed, along with implications for professional and organizational development. 

Debra D. Bragg, Fellow New America, Higher Education, Bragg & Associates; Ivy Love, Policy Analyst, Researcher, New America; Elizabeth Meza, Senior Research Scientist, Researcher, University of Washington; Iris Palmer, Senior Advisor for Higher Education & Workforce, Higher Education Policy, New America
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Community College Internationalization: Fostering Local-Global Connections

This session shares how Normandale Community College designed and implemented a campuswide internationalization initiative customized to the demographics, strengths, and needs of its campus community. The presenters share background information, strategies, and resources for fostering local-global connections at your institution.

Heidi Kreutzer, Department Chair, World Languages, Normandale Community College; Jennifer Bouchard, Coordinator, Internationalization, Normandale Community College

Community Colleges Can Be the Best Source for Real Education

The nature of education has shifted from developing critical-thinking skills to focusing on the vocational perspective of education. Students can gain more from college than just career-specific training. Learn how community colleges have an opportunity to become the primary sources of genuine education for today's students.

Gregory Stratman, Educator, English, East Central College

Connecting Industry to Mathematics Instruction

Wake Technical Community College received a grant that helped the college partner with local STEM industries to produce a series of 12 lessons for students that explore specific industry tasks that are applications of mathematics. The grant is also focused on helping recruit and retain underrepresented groups into Wake Tech's AET programs and into STEM careers. The presenters demonstrate these industry-inspired mathematics lessons.

James Martin, Senior Professor, Mathematics, Wake Technical Community College; Julia Smith, Professor, Mathematics, Wake Technical Community College

DFWI? Decrease Failure, Withdrawals, and Incompletes by Analyzing DFWI Rates

Student performance can promote or hinder persistence and graduation rates. This session describes a data analytic approach to reviewing DFWI rates and student advising practices as a means to minimize the risk of attrition. Learn practical ways DFWI rates can be used to improve student success, retention, and graduation.

Trey Hill, Assistant Dean, School of Arts, Sciences, and Health, Oklahoma State University Institute of Technology; Hayden Roberts, Assistant Dean, School of Arts, Sciences, and Health, Oklahoma State University Institute of Technology; Lisa Weis, Dean, School of Arts, Sciences, and Health, Oklahoma State University Institute of Technology

Dismantling Barriers to Support Students: Placement Exams and Developmental Courses

College of the Canyons presents their innovative approach to assessment and course sequence redesign in English and mathematics, a seven-year process of cross-functional collaboration culminating in AB705 implementation. The result is a roadmap for dramatically increasing student completion in transfer-level English and mathematics while greatly reducing equity gaps.

Michael Monsour, Assessment Coordinator, Enrollment Services, College of the Canyons; Vida Manzo, Senior Research Analyst, Institutional Research, College of the Canyons; Preeta Saxena, Senior Research Analyst, Institutional Research, College of the Canyons; Alene Terzian-Zeitounian, Department Chair, English, College of the Canyons

Emergency Aid for Community College Students

Student emergency funds have critical life and educational value for students. Learn about critical partnerships that can leverage available institutional and private support to take your Student Emergency Aid program to the next level.

Holly Johnson, Executive Director, Institutional Advancement, Hawkeye Community College

Engage High School Students in Their College Career Path Through Youth Apprenticeships

By engaging high school students in dual-credit classes and hands-on training starting in their freshmen year, community colleges can help these students graduate with paid apprenticeship experience, an industry certification, important soft skills, college credits, and confidence when entering the workforce. Learn how Hazard Community and Technical College used a grant to successfully implement a dual-credit program that boasted 48 paid working apprentices going into its second year.

Kimberly Cunagin, Director, Program Facilitation, Hazard Community and Technical College; Tim Koogler, Director, KTECH, Hazard Community and Technical College

Engaging Students in More Effective Online Reading

This session explores the print/digital text divide, inviting participants to share their own and their students' experiences replacing print literacies with digital modes in the chatbox. Learn about a variety of methods and resource ideas for teaching online reading strategies.

Rachel Golland, Assistant Professor, English, SUNY Rockland Community College

Feeling Out of Sync? Strategies for Teaching in the New World

How do we define the new, pandemic "normal" in our higher educational courses? This session helps participants reflect upon and assess the longevity and effectiveness of synchronous teaching and learning.

Amanda Kirchner, Instructor, English, Lake Sumter State College; Jacklyn Pierce, Assistant Professor, English, Lake Sumter State College

From Boomers to iGen: Navigating the Generational Circus in Your Class and on Campus

Multiple generations are navigating various generational influences to ensure student success during the times of COVID-19 and online learning. Learn how to identify research that supports the behavior, characteristics, communication style, and workplace perspective of each generation. The presenter explains how to assess your students’ preferred learning styles and classroom engagement styles.

Rachel Gallardo, Department Head, Psychology, Blinn College

Getting the Community Involved With a Career Networking Fair: A Collaboration Between Faculty and Student Services

The career networking fair is an event that showcases how working together can make unique student opportunities possible. Learn how different departments collaborate to create this biannual event at Johnson County Community College. Tips are shared for creating an event like this on any campus.

Megan Doyle, Assistant Professor, College Success, Johnson County Community College; Valerie Mann, Associate Professor, College Success, Johnson County Community College; Crystal Stokes, Coordinator, Career Development Center, Johnson County Community College

Good Grief Workshop: Developing a Collegewide Interprofessional Education Event

This session outlines the process of developing and implementing collegewide Interprofessional Education Event (IPE) initiatives. Sharing lessons learned from the Good Grief Workshop, a collegewide IPE event engaging health sciences, nursing, and general education students with workforce partners, will provide a framework to develop similar events.

Elizabeth Gmitter, Associate Dean, Health Science and Career Programs, Malcolm X College; Carmen Chorak, Lab Coordinator/Adjunct Faculty, Respiratory Care, Malcolm X College; Jared Deane, Associate Dean, Health Science and Career Programs, Malcolm X College; Rhonda Hardemon, Director, Workforce Partnerships, Malcolm X College

Igniting Hispanic Students’ Science Literacy Skills at a Community College in the 21st Century

The fundamental role of science in our everyday lives places unique demands on future educators. Although science literacy is vital it proceeds to be an emerging global concern. The overwhelming amount of change, “fake news” and misinformation that has unfolded since 2020 due to COVID-19 places new demands on educators.

Diana H. Cortez-Castro, Instructor, Education, Texas Southmost College; Martha Casquette, Instructor, Physics, Texas Southmost College

Increasing the Success of Dual Enrollment and Dual-Credit High School Students

Learn about the successes, struggles, and solutions found in Harford Community College's dual-enrollment program. The presenters have worked with dually enrolled students for over seven years and are excited to discuss their experiences.

Cynthia Lewis, Associate Professor, Business / Accounting, Harford Community College; Miriam Wiglesworth, Associate Professor, Business / Accounting, Harford Community College

Learning Reimagined: Improving Student Success Through Digital Textbooks and a 1:1 Program

A common challenge in higher education is ensuring equitable access of course materials amid the rising cost of education. Students that can afford materials get them; students that can't, don't. The presenter explores the question, "How do we critically examine and reshape academic structures and systems to meet students’ needs?"

Michelle Baragona, Vice President, Instruction, Northeast Mississippi Community College; Carlena Benjamin, Specialist, Educational Technology, Northeast Mississippi Community College

Let Me Tell You What I've Heard!

Learn strategies for successful online teaching from an instructor who taught 100 percent face-to-face prior to the pandemic. The presenter brings all the knowledge she has gleaned from conferences, networking, and on-the-job experience as she shares best tips, methods, tools, and technology.

Karen Killion, Professor, Biology, Blinn College

Managing an Honors Program With Canvas and Portfolium

Acclaimed as a "meta high-impact practice" by the Association of American Colleges and Universities, ePortfolios make student learning visible and shareable. When combined with the database functions of an LMS such as Canvas, they can be used to manage data and communications for an honors program.

Steven Edwards, Director, Honors Program, Delgado Community College

Partnering With Small Business Entrepreneurs for Real-World Results

At Wake Technical Community College, local small business owners and entrepreneurs collaborate with design students for branding and rebranding opportunities, giving students a chance to practice communication and design skills. This collaboration makes design services available to businesses that might otherwise not be able to afford them, which serves students and the business community. Learn about how this partnership was formed.

Carla Osborne, Assistant Professor, Advertising and Graphic Design, Wake Technical Community College

Real Talk: What Poetry Can Do for Inclusion

Poetry can be diverse and engaging. However, it must be taught in a way that is energetic, connective, and inclusive. During this session, participants learn four effective ways to help students with poetry analysis that build confidence and enjoyment.

Marcy Katz, Professor, English, Palm Beach State College

Removing Language as a Barrier for Entrepreneurship Education

The Multicultural Entrepreneurship Initiative provides entrepreneurial and business education in Spanish, Somali, French, and English to a diverse rural Colorado community. The program enrolled 27 students within its first months and is changing the landscape for business startups and creating growth opportunities for a growing immigrant and refugee population.

Maggie Camacho, Faculty, Multicultural Entrepreneurial Business, Morgan Community College; Mo Darar, Faculty, Multicultural Entrepreneurship Business, Morgan Community College

Save More Time for Online Instruction Through Collaborative Course Design

The Collaborative Course Design Process (CCD) leverages faculty expertise through the creation of courses that allocate more time for instruction, provide consistent curriculum across multiple sections, and adhere to best practices in online course design. Harford Community College faculty outline their use of CCD to sustain online physical education courses.

Cindy Kelley, Associate Professor, Exercise Science, Health, Physical Education, Harford Community College; Ed Augustitus, Assistant Professor, Exercise Science, Health, Physical Education, Harford Community College; Debbie Dorsey, Assistant Professor, Exercise Science, Health, Physical Education, Harford Community College; Sean Wright, Adjunct Instructor, Exercise Science, Health, Physical Education, Harford Community College

Starting a Knowledge Base: A Beginner's Perspective

A year ago, my college started a knowledge base of online "how to" articles to answer questions our students, faculty and staff had about the technology they use. This session addresses what we learned from this experience; its benefits, challenges, and where we will go from here.

Robert Lucas, Educational Technology Specialist, Faculty, staff and student support, Shawnee Community College

Strategic Integration of Student Support Services for Student Success

This presentation explores promising practices and technologies for integrating student support services to build student success.

Wes Anthony, Professor, Educational Leadership, American College of Education; Patti Levine-Brown, Interim Director, NCDE, Appalachian State University

Student-Led Online Collaboration and Mindset Routines: A Unique View Into Student Thinking

Now more than ever, student mindsets play a critical role in students' motivation to employ new learning strategies. This session explores how a new online instructional strategy delivered via collaborative technology structures in an online mathematics course engenders student growth and success.

Lewis Hosie, Manager of Courseware, Development, and Implementation, Mathematics, WestEd

Study Abroad in Our New World: Virtual Exchange

Since study abroad programs have not been feasible during the pandemic, why not bring the world to your students? This session explores how virtual study abroad and virtual exchange can provide students with valuable 21st century skills essential for successful transfer and/or workplace preparation in a post-pandemic world.

Catherine Roche, Full-Time Faculty, Business, Rockland Community College; Patricia Szobonya, Program Director, Criminal Justice and Paralegal Studies, Rockland Community College

Suggestions for Conducting Virtual Lectures

This presentation discusses techniques and tools for making lectures available to virtual attendees in real time. The session includes information about using online meeting software, document cameras, and using videos to give virtual attendees the same experience as face-to-face attendees.

Charles Scott, Instructor, Mechatronics, Central Carolina Technical College

Teaching Microsoft Office Online: Issues, Tools, and Certification

This session provides insights for professors and administrators who wish to offer Microsoft Office courses online and certify their students. An experienced college professor who has been teaching Microsoft Office for many years shares best practices, issues encountered and resolved, and tools for increased engagement pertaining to MOS certification.

Kerri Shields, Professor, Business and Management Studies, Centennial College

The Impact of Various Marketing Theories and Software Applications on Small Colleges

Learn about a qualitative study that examined the impact of marketing options on college selection and customer relationship management tools on marketing efficiency. Five theories of marketing options and efficiency undergird this study.

Melissa Ford, Assistant Professor, Business (Marketing), County College of Morris

The Resurrection of Discussion Forums

Discussion forums are widely used in online classes to help students learn content and connect with each other. Are your discussion questions meaningful and engaging? Learn how to add spark to arouse dead discussion starters! This session highlights discussion posts that spur students' enthusiasm and eagerness to participate in discussion forums.

Essie Childers, Professor, Humanities, Blinn College

Transforming Our Campus Through a Systemic Integration of DEI

Luzerne County Community College shares its progress as it shapes the diversity, equity, and inclusion culture of the college community from the ground up. To do this, learn how LCCC created a DEI committee using a systemic focus, and is in the process of creating an Executive Diversity, Equity, and Inclusion Office.

Kate Zielinski, Professor, Early Childhood Education, Luzerne County Community College; Kate Cummings, Director, Library, Luzerne County Community College

Uses of Technology and 3D Printing to Promote Student Learning in All Levels of Mathematics

This session demonstrates how JCC incorporate applications and 3D printing to help foster a greater understanding of mathematics in all math classes, from Precalculus through Calculus 3. The presenters provide examples of printed objects and how those objects helped students understand complicated concepts.

Joshua Noonan, Instructor, Mathematics, Johnston Community College; Stephanie Hall, Instructor, Mathematics, Johnston Community College

Using Self-Transparency to Engage, Motivate, and Retain Online Students

Community college students often come to class bearing burdens in their personal life resulting in requests for course assignment extensions, subpar performance, and withdrawal/disappearance from the course. By sharing our own life challenges—mine is metastatic bone cancer—we can partner with students to overcome obstacles and develop success strategies.

Gina Augustine, Dean, Health, Science, and Public Service, Eastern Gateway Community College

What I Know About Advising I Learned From "Friends": Relational Advising for the Whole Campus

"Friends" is not just a popular television show. F.R.I.E.N.D.S. can also be an acronym for best practices in academic advising: Finding Relational Interventions, Exploring, Nurturing, and Developing Students. Using popular clips from the show, the presenters frame advising in a fun, relatable, and memorable way. All types of advisors on campuses can focus on student-centered and advisor-centered approaches by learning relational ways to get students where they need to go.

Emily Pollard, Faculty/Advisor, Psychology, Northeast Mississippi Community College; Ellice Yager, Librarian, Library Science, Northeast Mississippi Community College

Where Did the Silos Go? Collegial Innovation in Teaching and Learning

Are there silos in your unit that are duplicating efforts and not meeting student expectations? Learn how Montgomery County Community College's instructional designer, informational technology, educational effectiveness, and faculty development teams capitalized on the virtual environment created by the pandemic to break through the silos to further student success.

Kimberly Springfield, Technologist, Instructional Design, Montgomery County Community College; Tracy Kaiser-Goebel, Director, Educational Effectiveness, Montgomery County Community College; Susan Masciantonio, Director, Faculty Success, Montgomery County Community College; Mary-Kate Najarian, Director, User Success, Montgomery County Community College

“Best” Practices for Whom? Moving Beyond Traditional Writing Practices by Leveraging Practical Tools for Greater Inclusion

This session demonstrates practical, research-grounded strategies that leverage self-service writing and teaching tools for greater inclusion and equity and to accommodate a more diverse set of learning needs.

Robin Evans, Adjunct Instructor, English, Clark State College; Joanna Beth Tweedy, Writing Center Instructor, English, Western Governors University