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Three Student Engagement Strategies for Our New World: Lessons From Community College Leaders and a Behavioral Scientist

Effective communication over different channels is now necessary to engage students who will remain distanced from their classrooms in the fall. In this webinar, leaders from CUNY Hostos Community College and Triton College share how they are collaborating with behavioral scientists from Persistence Plus to keep connected with students and provide holistic support amidst remote instruction, the pandemic, and the social justice movement.

Learning Outcomes: 

  1. Distinguish how and when student communication can lead with care rather than information. 
  2. Identify opportunities to leverage two-way communication platforms to learn about students’ mindsets and challenges. 
  3. Apply behavioral science strategies within communications to motivate student response and action.

Dr. Christine Mangino is the provost and vice president for academic affairs at CUNY Hostos Community College in the South Bronx, NY. Like many community college leaders, Dr. Mangino was the first in her family to attend college, earning her associate's degree from Nassau Community College, her bachelor's and master's degrees from Hofstra, and her doctorate in instructional leadership from St. John's University. Beginning in August 2020, Dr. Mangino will serve as the President of Queensborough Community College.

Kevin Li is the dean of arts of sciences at Triton College in River Grove, IL. Kevin has a background in economics and psychology and has served as an administrator at community colleges for more than 20 years. His expertise includes developmental education, holistic placement, and guided pathways, as well as assessment and evaluation. Kevin currently manages multiple federal grants, including Title III and V, and his work has been honored with multiple national recognitions.

Dr. Ross O'Hara is a behavioral researcher at Persistence Plus, where he applies his expertise in behavioral science to develop scalable interventions that improve college student retention. Dr. O'Hara earned his Ph.D. in social psychology from Dartmouth College in 2011. He regularly contributes to Psychology Today, where he writes a monthly blog called Nudging Ahead. His research has been published in peer-reviewed outlets such as AERA Open, Psychological Science, and the Journal of Personality and Social Psychology.

Serena Fahnbulleh Crain is the senior manager of partner success at Persistence Plus. She works with colleges and organizations to support student success and persistence. In her previous roles within college admissions and enrollment, she worked with students from underrepresented groups as they transitioned into higher education. She holds an M.S.Ed from the University of Pennsylvania.

Thursday, August 13, 2020

Pacific: 11:00 am - 12:00 pm
Mountain: 12:00 pm - 1:00 pm
Central: 1:00 pm - 2:00 pm
Eastern: 2:00 pm - 3:00 pm





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