NISOD 2020 Cancellation FAQ

Will my registration fee for the meeting be refunded?
You have three options on how to handle your NISOD Conference registration fees. You may 1) request a full refund, 2) defer the registration to NISOD 2021, or 3) apply the registration fee to the 2020 NISOD Online Conference.

How do I tell you what I want to do with my registration fees?
Please submit your request via the cancellation request form. Please allow at least 30 days to process the refund. Refunds will be processed in the order they were requested.

If I choose to request a refund, how will I receive it?

  • If you paid online with a credit card, we will issue a refund back to the card.
  • If you paid over the phone with a credit card, we will contact you to get your credit card information so that we can refund that card.
  • If you paid by check, please complete this form and send to We cannot refund check payments without this form.

I requested a refund before March 19, should I resubmit using the form?
If you have not already received your refund, please submit your refund request using the form.

What should I do about my travel and/or hotel arrangements?
Please contact airline or hotel directly to cancel your reservation. NISOD cannot assist you with cancelling your travel arrangements.

My organization is an exhibitor, can I get a refund for my booth?
Exhibitors can request a refund or transfer their booth payment to NISOD 2021. Please send your request to

My organization is a sponsor or purchased advertising, can I get a refund?
Sponsors and advertisers may get a refund or transfer their sponsorship/advertisement to next year.  Please send your request to

When will the next NISOD Annual Conference be held?
NISOD 2021 is scheduled for May 29-June 1, at the JW Marriott in Austin, Texas.